FAQ
Frequently Asked Questions (FAQ)
1. How can I place an order?
You can place an order directly through our website by selecting your desired products, adding them to your cart, and completing checkout with your preferred payment method.
2. What payment methods do you accept?
We accept major credit cards, debit cards, and other secure payment options available at checkout.
3. How long will it take to receive my order?
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UK Orders: Usually delivered within 3–7 business days.
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International Orders: Usually delivered within 7–20 business days, depending on the destination.
4. Can I track my order?
Yes. Once your order is shipped, you will receive a confirmation email with tracking details (if available).
5. What is your return policy?
We accept returns within 14 days of delivery. Items must be unused, in original condition, and in original packaging. Please review our Return and Refund Policy for full details.
6. Do you offer exchanges?
Yes, we only offer exchanges for defective or damaged items. Please contact us at info@salebizproltd.shop for assistance.
7. Who covers the return shipping costs?
Customers are responsible for return shipping costs unless the product is defective or the wrong item was sent.
8. Do you ship internationally?
Yes, we ship worldwide. Shipping rates and delivery times vary by country.
9. What if my order arrives damaged?
If your order arrives damaged, please contact us immediately with photos of the product and packaging. We will arrange a replacement or refund.
10. How can I contact customer service?
You can reach us via:
📧 Email: info@salebizproltd.shop
📞 Phone: +44 1782 710968